Privacy Policy

Privacy policy

Last updated May 14, 2021

Introduction

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@astratheatre.earth. When you visit our website https://astratheatre.earth (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. Please read through it carefully.

This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events.

1. What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You: We collect names, email addresses, company or organisation names, and websites for your organisation or company, which have been submitted through our contact form.

2. How do we use your information?

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To respond to user enquiries/offer support to users: We may use your information to respond to your enquiries and solve any potential issues you might have with the use of our Services.
  • To send you marketing and promotional communications: We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Website, subscribing to marketing or otherwise contacting us, we will collect personal information from you.
  • To facilitate delivery of booking services to the user: We may use your information to provide you with the requested service.

3. Will your information be shared with anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business Partners: We may share names of attendees with a venue to reserve seats in a performance, however we will not share contact information associated with attendee names outside of our own organisation.

We aim to protect your personal information through a system of organisational and technical security measures.

4. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Cookies and other tracking technologies

We may use cookies and other tracking technologies to collect and store your information, and for the sole purpose of providing you with the best experience.

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